Privacy Policy

Effective Date: Mei 2026

1. Introduction

Indo Voyages is a travel company based in Bali, specializing in tailor-made journeys across Sulawesi and other destinations throughout Indonesia.

As part of our commitment to professional travel services and meaningful travel experiences, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact our team, or use our travel-related services.

2. Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone or WhatsApp number
• Travel preferences and itinerary requests
• Communication history with our team
• Information submitted through contact forms

We may also collect limited technical information such as browser type, device information, and website usage analytics to improve website performance and user experience.

3. How We Use Your Information

Your information may be used to:

• Respond to travel inquiries
• Design personalized itineraries
• Coordinate transportation, accommodations, and travel services
• Improve our website and services
• Communicate important travel updates
• Provide customer support before and during your journey

We only collect information relevant to travel planning, communication, and service coordination.

4. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. While no online system can guarantee complete security, Indo Voyages continuously works to maintain secure communication and responsible data handling practices.

5. Sharing of Information

Indo Voyages does not sell, rent, or trade your personal information to third parties. Information may only be shared when necessary to coordinate travel-related services such as accommodations, transportation providers, local guides, or activity partners involved in your journey.

6. Cookies & Website Analytics

Our website may use cookies and analytics tools to understand visitor behavior, improve website functionality, and enhance user experience. You may disable cookies through your browser settings at any time.

7. Third-Party Links

Our website may contain links to external websites or third-party platforms. Indo Voyages is not responsible for the privacy practices or content of external websites.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly. You may also request to stop receiving communication from Indo Voyages at any time.

9. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Indo Voyages

Bali Office
Jl. Gn. Tangkuban Perahu No. 17
Br. Pengipian Kerobokan Kelod
Kec. Kuta Utara, Kab. Badung, Bali, Indonesia

South Sulawesi Office
Btn. Hamzy Blok V No. 2
Tamalanrea Indah
Kec. Tamalanrea
Makassar, South Sulawesi, Indonesia

By using our website, you agree to the terms of this Privacy Policy.